General terms and conditions

Name of the webshop: Classic Mode
Company Name: Moralis Ecom Limited
Company number: 77764368
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central Hong Kong
E-mail: info@classicmode.nl

Phone: +31682431075

ARTICLE 1 - DEFINITIONS
In these general terms and conditions the following terms are understood to mean:

Reflection period: the period within which the consumer can make use of his right of withdrawal;

Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;

Duration transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.

Durable medium: any instrument which enables the consumer or entrepreneur to store information addressed personally to him in a way accessible for future consultation and unaltered reproduction of the stored information.

Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period;

Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;

Distance contract: an agreement whereby, within the framework of a system organised by the entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication

Distance communication technology: a means by which a contract can be concluded without the consumer and the entrepreneur being present in the same room at the same time.

General terms and conditions: these general terms and conditions of the entrepreneur.

ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR

Phone: +31682431075

ARTICLE 3 - APPLICABILITY
These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract and orders concluded between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the consumer will be informed before the distance contract is concluded that the general terms and conditions are available for inspection at the company and will be sent free of charge to the consumer as soon as possible upon request.

If the distance contract is concluded electronically, notwithstanding the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, the consumer will be informed where the general terms and conditions can be consulted electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request.

In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply accordingly and, in the event of conflicting general terms and conditions, the consumer can always rely on the provision that is most favourable to him.

If one or more provisions in these general terms and conditions are at any time declared null and void, in whole or in part, or are annulled, the agreement and these general terms and conditions will remain in full force and effect, and the provision in question will be immediately replaced by a provision that approximates the purpose of the original as closely as possible.

Situations not covered by these general terms and conditions must be assessed in accordance with the spirit of these general terms and conditions.

Any ambiguities regarding the interpretation or content of one or more provisions of our terms and conditions should be interpreted "in the spirit" of these terms and conditions.

ARTICLE 4 - THE OFFER
If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

The offer is non-binding. The entrepreneur is authorized to modify and adjust the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a reasonable assessment of the

Consumer offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are not binding on the entrepreneur.

All images, specifications, and data in the offer are indicative and cannot give rise to compensation or termination of the agreement.

Product images are a true representation of the products offered. The company cannot guarantee that the depicted colors exactly match the actual colors of the products.

Each offer contains sufficient information to clearly indicate to the consumer the rights and obligations associated with accepting the offer. This applies in particular to:

The price, excluding customs clearance costs and import taxes. These additional costs are at the customer's expense and risk. The postal and/or courier service will use the special arrangement for postal and courier services regarding imports. This arrangement applies when the goods are imported into the country of destination within the EU, which is also the case here. The postal and/or courier service will collect the VAT (with or without the invoiced customs clearance costs) from the recipient of the goods;

any shipping costs;

the manner in which the agreement is concluded and the measures required for this purpose;

the applicability or otherwise of the right of withdrawal

the method of payment, delivery and execution of the agreement

the period for accepting the offer, or the period within which the entrepreneur guarantees the price

the amount of the rate for distance communication if the costs of using the distance communication technology are calculated on a basis other than the regular basic rate for the means of communication used;

whether the agreement is archived after it has been concluded and, if so, how it can be consulted by the consumer;

the manner in which the consumer can check and, if necessary, correct the data provided by him in the context of the agreement before the agreement is concluded;

all other languages in which the agreement can be concluded in addition to Dutch;

the codes of conduct that the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically; and

The minimum duration of the distance contract in the case of a long-term transaction. Optional: available sizes, colors, and types of materials.

ARTICLE 5 - THE AGREEMENT
Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and meets the conditions set therein.

If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the offer electronically. As long as the entrepreneur has not confirmed receipt of this acceptance, the consumer may terminate the agreement.

If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will implement appropriate security measures.

The entrepreneur may, within legal frameworks, investigate whether the consumer can meet their payment obligations, as well as all the facts and factors relevant to responsibly entering into the distance contract. If, based on this investigation, the entrepreneur has good reason not to enter into the contract, they are entitled to refuse an order with reasons or to impose special conditions on its execution.

The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier:

1. the visiting address of the entrepreneur's establishment where the consumer can go with complaints;
2. the conditions under which and the manner in which the consumer can exercise his right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
3. the information about guarantees and existing after-sales service;
4. the information included in Article 4, paragraph 3, of these general terms and conditions, unless the entrepreneur has already provided this information to the consumer prior to the execution of the agreement;
5. the conditions for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.

In the case of a long-term transaction, the provision in the previous paragraph only applies to the first delivery.

Each agreement is concluded under the condition precedent of sufficient availability of the products concerned.

ARTICLE 6 - RIGHT OF WITHDRAWAL
When purchasing products, consumers have the right to cancel the agreement without giving reasons within 14 days. This cooling-off period begins on the day after the consumer, or a representative designated in advance by the consumer and notified to the company, receives the product.

During the cooling-off period, the consumer will handle the product and its packaging with care. They will only unpack or use the product to the extent necessary to assess whether they wish to keep it. If they exercise their right of withdrawal, they will return the product with all accessories supplied and – if reasonably possible – in its original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

If the consumer wishes to exercise their right of withdrawal, they are required to notify the company within 14 days of receiving the goods. They must do so in writing or by email. After the consumer has notified the company of their intention to exercise their right of withdrawal, they must return the product within 14 days. They must demonstrate that the delivered goods were returned on time, for example, with proof of shipment.

If the consumer has not indicated that he wishes to exercise his right of withdrawal after the expiry of the periods referred to in paragraphs 2 and 3, or has not returned the product to the entrepreneur, the purchase is a fact.

ARTICLE 7 - COSTS IN THE EVENT OF WITHDRAWAL
If the consumer exercises his right of withdrawal, the costs of returning the products will be borne by him.

If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after cancellation. This is subject to the condition that the product has already been returned to the online retailer or conclusive proof of complete return can be provided.

ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
The entrepreneur may exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3.

The exclusion of the right of withdrawal only applies if

the entrepreneur has clearly stated this in the offer, at least in good time before the agreement is concluded.

The exclusion of the right of withdrawal is only possible for products

1. which have been created by the entrepreneur in accordance with the consumer's specifications;
2. that are clearly personal in nature
3. which cannot be returned by their nature
4. which can spoil or expire quickly
5. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
6. for individual newspapers and magazines;
7. for audio and video recordings and computer software of which the consumer has broken the seal.
8. for hygiene products where the consumer has broken the seal.
Exclusion of the right of withdrawal is only possible for services:

Accommodation, transportation, restaurant or leisure activities that must be carried out at a specific time or during a specific period;
the supply of which has begun with the express consent of the consumer before the cooling-off period has expired;
relating to betting and lotteries.

ARTICLE 9 – THE PRICE
During the validity period stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.

If the price is lowered, the customer is not entitled to any compensation. The customer agreed to the current price at the time of purchase.

Notwithstanding the previous paragraph, the entrepreneur may offer products or services with variable prices, the prices of which are subject to fluctuations in the financial market over which the entrepreneur has no control. This obligation to comply with fluctuations and the fact that the stated prices are indicative are indicated in the offer.

Price increases within 3 months after the conclusion of the agreement are only permitted if they are based on statutory regulations or provisions.

Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has agreed to this and:

1. that arise from statutory regulations or provisions; or
2. The consumer has the right to cancel the agreement with effect from the day on which the price increase takes effect.

The place of delivery is determined by Article 5, paragraph 1, of the Turnover Tax Act 1968, in the country where the transport begins. In this case, the delivery takes place outside the EU. The postal or courier service then collects the import tax or customs clearance fees from the customer. Therefore, no VAT is charged to the entrepreneur.

All prices are subject to printing and typographical errors. We accept no liability for the consequences of printing and typographical errors. In the event of printing or typographical errors, the entrepreneur is not obligated to supply the product at the incorrect price.

ARTICLE 10 – COMPLIANCE AND WARRANTY
The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the legal provisions and/or government regulations applicable at the time the agreement is concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

A guarantee from the entrepreneur, manufacturer or importer does not affect the statutory rights and claims that the consumer can assert against the entrepreneur under the agreement.

Any defects or incorrectly delivered products must be reported to the company in writing within 14 days of delivery. Products must be returned in their original packaging and in new condition.

The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

The consumer has repaired and/or modified the delivered products themselves or has had them repaired and/or modified by third parties;

The delivered products have been exposed to abnormal conditions or have otherwise been treated carelessly or in conflict with the instructions of the entrepreneur and/or have been treated to the packaging;

The inadequacy is wholly or partly the result of regulations that the government has imposed or will impose with regard to the nature or quality of the materials used.

ARTICLE 11 – DELIVERY AND EXECUTION
The entrepreneur will take the greatest possible care when accepting and executing orders for products.

The place of delivery is the address that the consumer has provided to the company.

Subject to the provisions of Article 4 of these general terms and conditions, the company will execute accepted orders expeditiously, but no later than within 14 days, unless the consumer has agreed to a longer delivery period.

If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 14 days after placing the order. In that case, the consumer has the right to cancel the agreement free of charge and is entitled to compensation.

In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after the dissolution.

If delivery of an ordered product proves impossible, the entrepreneur will endeavor to provide a replacement item. The fact that a replacement item is being delivered will be clearly and comprehensibly communicated at the time of delivery. The right of withdrawal cannot be excluded for replacement items. The costs of any return shipping are borne by the entrepreneur.

The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative announced to the entrepreneur, unless expressly agreed otherwise.

ARTICLE 12 – TERM TRANSACTIONS: DURATION, TERMINATION AND EXTENSION
completion

The consumer may at any time terminate an agreement concluded for an indefinite period and which extends to the regular delivery of products (including electricity) or services, taking into account the agreed termination rules and a notice period of no more than one month.

The consumer may terminate an agreement that has been concluded for a specific period and which extends to the regular delivery of products (including electricity) or services at any time towards the end of the specific term, taking into account the agreed termination rules and a notice period of no more than one year. month.

The consumer may cancel the agreements referred to in the preceding paragraphs at any time and is not limited to cancellation at a specific time or during a specific period; at least cancel in the same manner as they were received from him; always cancel with the same notice period that the entrepreneur has set for himself.

extension

An agreement entered into for a fixed period and which provides for the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a fixed period.

By way of exception to the previous paragraph, an agreement concluded for a fixed period and which provides for the regular delivery of daily, news and weekly newspapers and magazines may be tacitly extended for a fixed period of up to three months, if the consumer can cancel this extended agreement at the end of the extension with a notice period of up to one month.

A fixed-term agreement for the regular delivery of products or services may only be tacitly extended indefinitely if the consumer at all times observes a notice period of no more than one month, and a notice period of no more than three months if the agreement extends to what was agreed, but less than once a month, with daily, news, weekly, and magazine newspapers.

A temporary agreement for the regular delivery of daily, news, weekly, and magazine newspapers (trial or introductory subscription) is not automatically renewed and ends automatically after the trial or introductory phase.

Duration

If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

ARTICLE 13 – PAYMENT
Unless otherwise agreed, amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period referred to in Article 6 paragraph 1. In the case of an agreement to provide a service, this period commences after the consumer has received confirmation of the agreement.

The consumer has the duty to report any inaccuracies in payment details provided or supplied to the entrepreneur without delay.

In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.

ARTICLE 14 – COMPLAINTS PROCEDURE
Complaints about the performance of the agreement must be submitted to the entrepreneur within 7 days, fully and clearly described, after the consumer has discovered the defects.

Complaints submitted to the entrepreneur will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within 14 days with a confirmation of receipt and an indication of when the consumer can expect a more detailed response.

If the complaint cannot be resolved amicably, a dispute arises that is subject to dispute settlement.

A complaint does not suspend the entrepreneur's obligations, unless the entrepreneur indicates otherwise in writing.

If the entrepreneur considers a complaint to be justified, the entrepreneur will, at its own discretion, replace or repair the delivered products free of charge.

ARTICLE 15 - DISPUTES
Agreements between entrepreneurs and consumers to which these terms and conditions apply are governed exclusively by Dutch law, even if the consumer lives abroad.

ARTICLE 16 - SMS MARKETING
By agreeing to Classic Mode's text marketing at checkout and when initiating a purchase, or by signing up through our registration tools, you agree to receive recurring text messages (for your order, including abandoned purchase reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile phone number is registered on a state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you no longer wish to receive text message marketing messages and notifications, please reply STOP to any mobile message we send you or use the unsubscribe link we provide in each of our messages. You understand and agree that alternative methods to opt out, such as: Using different words or requests, such as using different words or requests, is not considered a suitable way to opt out. We do not charge for the Service, but you are responsible for any fees and charges your mobile carrier may charge for text messages. Message and data rates may apply.

If you have any questions, please text HELP to the number from which you received the messages. For more information, you can also contact us at (contact)

We reserve the right to change the phone numbers or shortcodes we use to provide the Service at any time. In such cases, you will be notified. You agree that any messages you send to a phone number or shortcode we change, including STOP or HELP requests, may not be received, and that we are not responsible for fulfilling any requests in such messages.

To the extent permitted by law, you agree that we are not responsible for any failures, delays or errors in the delivery of any information transmitted through the Service, for any errors in such information, and/or for any actions you take based on the information or use or inability to use the Service.

Your right to data protection is important to us. You can read how we collect and use your personal data in our privacy policy ( privacy policy ).

Phone: +31682431075